Shipping Policy
Processing Time:
Orders are typically processed within 2-3 business days.
Custom orders may require additional processing time.
Shipping Rates & Delivery:
Shipping rates are calculated at checkout based on your location and the weight of your order.
We offer standard delivery, local pick up & local delivery.
Return & Refund Policy
Returns & Refunds:
Unfortunately due to the type of product we sell, we are unable to accept returns or complete refunds due to change of heart.
If you receive your product in the mail & it is damaged, we will happily send you a replacement once you send us a photo of the damaged items.
Privacy Policy
Personal Information:
We collect personal information that you provide to us directly, such as when you sign up for our newsletter, make a purchase, or contact us. This may include your name, email address, shipping address, and payment information.
We also collect information automatically as you navigate through our site, including usage details, IP addresses, and information collected through cookies and other tracking technologies.
How We Use Your Information:
To process your orders and manage your account.
To communicate with you, including sending order confirmations, updates, and marketing communications (if you have opted in).
To improve our website and customer service.
To comply with legal obligations and resolve any disputes we may have.
Sharing Your Information:
We do not sell your personal information to third parties.
We may share your information with trusted third parties who assist us in operating our website, conducting our business, or providing services to you, so long as those parties agree to keep this information confidential.
We may also share your information to comply with legal requirements, enforce our site policies, or protect our rights.
Data Security:
We implement a variety of security measures to protect the safety of your personal information.
Your personal information is stored within secured networks and is only accessible by a limited number of persons who have special access rights to such systems.
Cookies and Tracking Technologies:
Our website uses cookies and similar tracking technologies to enhance your browsing experience.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. If you disable cookies, some features of our site may not function properly.
Your Rights:
You have the right to access, correct, or delete your personal information at any time. To exercise these rights, please contact us at [Your Email].
You may also unsubscribe from our marketing communications by following the instructions in those emails.
Changes to This Privacy Policy:
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
We will notify you of any material changes by posting the new Privacy Policy on this page.
Terms of Service
Product Descriptions:
We strive to ensure that product descriptions and images are accurate. However, we do not warrant that product descriptions or other content on our site are error-free.
Pricing:
Prices are subject to change without notice.
We are not responsible for typographical errors regarding price or any other matter.
Liability:
We are not liable for any direct, indirect, incidental, special, or consequential damages that result from the use of, or the inability to use, our products or website.
Changes to Policies:
We reserve the right to update or modify these policies at any time without prior notice. Changes will be posted on this page.
If you have any questions or concerns regarding our policies, please contact us at sedacandle@gmail.com